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Poor Customer Service - Allstate Review

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Allstate

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Allstate

1.5 Overall Rating by

Poor Customer Service

I retired and moved to NH. Another car hit my car in rear at a red light. Months later, after paying for the repair, I called my agent and was told the case was closed and that I might be reimbursed by the other insurance company. Maybe my insurance company should have paid and then collected from the other company.

3.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Allstate Ratings

  • 2.5 coverage
  • 2.3 cost
  • 2.0 service
  • 1.8 claims
  • 2.2 overall rating

Based on 143 reviews - 1 is lowest, 5 is highest

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