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Horrible Customer Service - Allstate Review

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2.0 Overall Rating by

Horrible Customer Service

I called AllState 3 times to update my address and somehow 4 years later they still have me listed at my old address. Now they just sent me to a collection agency for a bill I paid and have the cancelled check for. When I called all the supervisor, she offered me was an apology so we could move forward. Forward? I am never going to have anything to do with this company again!

3.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Allstate Ratings

  • 2.5 coverage
  • 2.3 cost
  • 2.0 service
  • 1.8 claims
  • 2.2 overall rating

Based on 143 reviews - 1 is lowest, 5 is highest

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