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Slow - Allstate Review

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2.3 Overall Rating by


I did not realize that AllState outsourced their claims department. I called one evening because I did not receive proof of insurance and was connected to a representative in India. After speaking with three different people, I got a hold of someone that I could understand. She told me it would take five days. Seven days passed and no proof of insurance showed up in the mail. I called my agent and he said that he would check on it. After 14 days, I've finally got it.

4.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Allstate Ratings

  • 2.5 coverage
  • 2.3 cost
  • 2.0 service
  • 1.8 claims
  • 2.2 overall rating

Based on 143 reviews - 1 is lowest, 5 is highest

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