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Aetna

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Aetna

2.5 Overall Rating by

Unorganized

I have changed my Aetna coverage due to lack of customer services. Their online service is getting better, but being unable to reach a customer service rep for days is just not adequate. My Aetna plan was very affordable, but did not cover much. They do however, cover preventative vaccines, which was a bonus for the low price of the plan. Just not able to reach them to even cancel my plan for a month.

2.0 Coverage
4.0 Cost
1.0 Service
3.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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