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Aetna Just plain AWFUL - Aetna Review

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2.3 Overall Rating by

Aetna Just plain AWFUL

Poor customer service, claims experiences, and website. Absolutely a giant hassle and pain every time a claim goes through. I will venture to guess that about 75% of my claims are not processed correctly, and I have to fight to correct them. 50% of those are never corrected, and I am left paying the difference.

3.0 Coverage
3.0 Cost
2.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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