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Behavioral Health Nightmare - Aetna Review

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Behavioral Health Nightmare

As a provider I provide one hour sessions for my clients. Recently, a one hour session with a client co-pay of $40 was paid at the Aetna rate of $10. Can you imagine? One hour of therapy and Aetna feels that $50 is appropriate. It is no wonder that the client's previous counselor "went out of business". The client is paying a large monthly amount to maintain insurance and yet must bear the brunt cost of the therapy. What are my options to stay in business: 1. refuse Aetna clients 2. charge them co-pay plus out of pocket coverage for the sessions The Aetna rep. told me that I should renegociate. Let's see how that works.

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Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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