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Flexible Spending Issues - Aetna Review

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Flexible Spending Issues

All year I have had issues trying to submit for flexible spending. All eligible claims. All denied multiple times. I don\'t know how many hours I have spent refilling out claim forms and resubmitting claims because they denied it. I have had to send in nasty letters to get my $$ back from them. Two days ago - i checked the account to make sure how much $$ was in there so I could send my daughter to the eye doctor and use up the remaining amount only to have the flexible spending debit card denied for the amount in there and even denied for a lesser amount. I had to call in my debit card!! She was embarassed and I am pissed. Now I have to FIGHT AGAIN on Monday and resubmit the receipt to get my check back from them.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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