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Dropped Family Members, Blamed Us - Aetna Review

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Dropped Family Members, Blamed Us

They dropped one of my children from coverage 9 months ago. Found out from our dentist. They claim we did it. Why would we do that. He was the only kid who had medical bills the year before how convienient. They also cancelled the mail order pharmacy without notice. Besides a few hundred dollar claims that was the only claims we had so out it goes. Aetna doesn't actually pay for anything. Wouldnt cover an ultra sound for this pregnancy so not hopeful they will cover yhe birth. They didn't cover the last birth either after customer service assured they would. Even little things like a well child visit aren't covered. They set up some company health fund this year so the first few thousand dollars have to be paid by my husbands company then we start on the almost $5000 deductable. And we have the privilege to pay over $500 a month for them to not cover anything. Wish I never left wellmark. They might have cost more but they covered stuff.

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Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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