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Useless - Aetna Review

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1.3 Overall Rating by


I applied for this insurance as a part time worker to cover wellness visits for my daughter, until my husband's new insurance started. It took them 4 weeks to start it. I never received my cards. Every time I called they said It's on the way. Finally they told me that my file was incomplete and they did not have my address. Even though they'd sent me things in the mail previously. In the meantime, my husband's insurance kicked in so I no longer needed them. When I called to cancel it, they told me it would take one or two pay cycles for it to stop. How is that possible? I didn't know insurance companies send couriers on foot. So ridiculous.

1.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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