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Should Have Paid Out Of Pocket - Aetna Review

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1.3 Overall Rating by

Should Have Paid Out Of Pocket

It's expensive and their services/coverage do not make up for the cost. I paid around $2,000 for an 8 month coverage and my $1,700 medical procedure (and my ONLY medical claim) had limited coverage that the bill stated a "maximum benefit for this period"? Basically, I could have saved more money paying for the procedure myself instead of using insurance. I was also passed back and forth 5 times on the phone with customer service, claim inquiry, and pharmacy inquiry because they weren't sure which department was responsible for addressing my issue, which is frustrating considering I am a college student paying for my own finances.

2.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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