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Poor Records Keeping - Aetna Review

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1.8 Overall Rating by

Poor Records Keeping

I'm trying to get these guys to pay a bill for recent hospital treatment. They denied paying the bill because they said I hadn't filled in a form of pre-existing conditions. I called them up and told them I had. After about 15 mins of hanging on the phone they told me "yes, you did indeed. don't worry we will pay the bill." After three more demands from the hospital, the bill still hasn't been paid, so I got back on the phone with Aetna. They told me that they need information about my pr- existing conditions. I thought that we cleared that all up last time?

2.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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