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Slow Denials - Aetna Review

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Aetna

1.5 Overall Rating by

Slow Denials

The company's customer service is so bad. I actually have a policy that is managed by one of their subsidiaries. Claims from LAST year are still being declined, even after I provided the appropriate documentation. Now, they are being reviewed again after I sent a rude email.

2.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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