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No Major Concerns - Aetna Review

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3.5 Overall Rating by

No Major Concerns

I've been with Aetna for a long time and haven't had any major concerns. I pay what's my responsibility and they pay theirs, although you do need to keep track. I've had 2 surgeries and only had to call customer service a couple of times. I hated their old phone system, but now they have one that gets you to the right place. I see the complaints on this site, but haven't had anything like that happen to me.

4.0 Coverage
3.0 Cost
3.0 Service
4.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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