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Treatment Denied - Aetna Review

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1.5 Overall Rating by

Treatment Denied

My employer switched to Aetna who denied an on-going treatment for Thoracic Outlet Syndrome that is considered experimental, but is the only treatment option for me. Every health insurance I have had since the diagnosis in 2000 had approved the treatment even with the clause 'experimental not covered' because after review of med records, it was obvious it worked for me and gave me quality of life. My recent appeal was denied even with Aetna admitting the treatment has proven success for me.

1.0 Coverage
2.0 Cost
2.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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