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Poor Appeals Process - Aetna Review

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Aetna

1.8 Overall Rating by

Poor Appeals Process

Customer service is terrible. If you have a problem all you can do is appeal by mail and then hopefully they will get back to you.

2.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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