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Poor Customer Service - Aetna Review

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Aetna

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Aetna

1.5 Overall Rating by

Poor Customer Service

They refuse to cover anything. They refuse to cover tests that my doctor required and which saved my life. They RAISED THE COST of my birth control when I applied my insurance card. It went from $60, to nearly $80!

2.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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