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Refuses All claims - Aetna Review

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Aetna

1.5 Overall Rating by

Refuses All claims

I received $19,934.83 of denied claims in one envelope. Every one of them states: "Requested information not received from insured" and "THIS DIAGNOSIS HAS BEEN CONSIDERED ON A PREVIOUSLY SUBMITTED CLAIM, WHICH IS STILL PENDING THE COMPLETION OF THE PRE-EXISTING INVESTIGATION". The first one is untrue, as I have -never- received any request for any information from Aetna SRC. The second makes their intention to disqualify everything as 'pre-existing' quite clear, even though nothing meets their own definition of 'pre-existing'.

1.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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