Refuses All claims
I received $19,934.83 of denied claims in one envelope. Every one of them states: "Requested information not received from insured" and "THIS DIAGNOSIS HAS BEEN CONSIDERED ON A PREVIOUSLY SUBMITTED CLAIM, WHICH IS STILL PENDING THE COMPLETION OF THE PRE-EXISTING INVESTIGATION". The first one is untrue, as I have -never- received any request for any information from Aetna SRC. The second makes their intention to disqualify everything as 'pre-existing' quite clear, even though nothing meets their own definition of 'pre-existing'.