No Customer Service
Every time that I have called Aetna, I have reached a person who is hard to understand. They get mad for you not being able to understand them. They tell you a supervisor will call you back, but that never happens. I am writing this while I am still on hold them. This is my third phone call to them. I was just told that a supervisor has 24-48 hours to return my call. I'm getting no where.