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No Customer Service - Aetna Review

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No Customer Service

Every time that I have called Aetna, I have reached a person who is hard to understand. They get mad for you not being able to understand them. They tell you a supervisor will call you back, but that never happens. I am writing this while I am still on hold them. This is my third phone call to them. I was just told that a supervisor has 24-48 hours to return my call. I'm getting no where.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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