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Poor Customer Service - Aetna Review

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Aetna

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Aetna

1.3 Overall Rating by

Poor Customer Service

They don't pay claims. They pull crap stating that your policy is written in a different state, so the HIPAA is different there. They never return calls and they miraculously never get the faxes you send them.

1.0 Coverage
1.0 Cost
2.0 Service
1.0 Claims

Aetna Ratings

  • 1.7 coverage
  • 2.3 cost
  • 1.3 service
  • 1.2 claims
  • 1.6 overall rating

Based on 210 reviews - 1 is lowest, 5 is highest

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