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Aetna

Aetna is one of the leaders in health care and dental pharmacy, providing many kinds of long term and care benefits to all the customers. The main aim of the company has always been to provide health and financial benefits to all its clients. Benefits can be provided to all people, with the help of safe and easy access, along with cost effective, high quality health care services to all the customers, in order to protect their finances from the different health related risks. We have a dedicated team of people, who help people in the achievement of health and financial security. There are around 50 states, to which Aetna is said to be providing health related benefits, along with providing them with enough resources so that they are well informed about the health related problems. Our main aim has always been customer satisfaction, with the help of our large number of innovative products, along with health care benefits. Aetna has a rich heritage of 150 years, and will soon be a leader with a large number of doctors, hospitals, patients, and public officials, taking care of the public health system.

Aetna Ratings

  • 1.6
    coverage
  • 2.2
    cost
  • 1.3
    service
  • 1.2
    claims
  • 1.6
    overall rating

Based on 210 review – 1 is lowest, 5 is highest

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Health Care
Health and dental plans are often placed under the health care facilities, and are usually offered on a risk basis as well as employer-funded basis. In case of risk basis, the company assumes most of the responsibility, of the health and insurance, whereas in case of employer –funded basis, the sponsor is under an administrative services contract, and assumes majority of this risk.

Group Insurance
Group Insurance refers to a renewable kind of contract, in which the amount that is required to be paid may be fixed or linked to the wage level of the individuals. There is a special kind of insurance that is referred to as a Group disability insurance that provides employee income replacement benefits, for short term as well as long-term benefits. There are many insurance companies that provide long term and custodial care benefits in a nursing home, adult care homes as well as in home settings.

Large Case Pensions
Large Case Pensions are known to be managing many retirement products that are primarily meant to provide you with benefits, and of contribution plans. There are contracts that provide you with non-guaranteed as well as guaranteed investment options, with separate account products. There are many health care products, that are fully insured and self-funded, that includes HMO, PPO, and Pharmacy, Vision, and all the health plans that provide you with reimbursement programs. On 31st March 2006, there Aetna was able to cover as many as 15.4 million medical members. There is also a dental coverage of 13.3 million members, providing insurance against group life and accidental death and personal loss, along with long term and short-term disability.

Aetna Products and Programs:
There are a large number of products and programs that are offered by Aetna, that is mainly aimed at improving the quality of health care, disease management, patient safety programs, and other kinds of information that is related to disability. We provide all our customers, access to a number of health care tools, that are quite easy to understand, and can also help you in making better decisions relating to all your health care and financial well being. We are the first health insurer who forms a consumer dedicated health plan, and continues to lead the way with the help of a number of products that include HAS, HRA and RRA options. All these benefits are provided to our customers in around 50 states, with the products targeted to small mid sized and large multi site national employers.

More About Aetna
Aetna is a diversified, health benefit Company that is known to be providing a large number of traditional and consumer related health products, along with a large number of medical facilities that includes medical, pharmacy, health, group life and long-term medical health. The company had issued its first medical insurance life policy in the year 1850, after thirty years of coming into business. It was in the year 1996 that Aetna merged with US Healthcare, and became one of the eleven companies to be earning a 100% score on the Human Rights Campaign Corporate Equality Index in 2002.This was also maintained in the following years of 2003 and 2004.

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Aetna

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Aetna-"Home of the 5-day fax"

 by Anonymous
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I went out on short term disability and sent Aetna the paperwork. Out of all the millions of pieces of mail going thou the Post Office, mine to Aetna was lost. So I faxed copies of the paperwork to them. Still no check. Now waiting for someone to call me back from Aetna. My employer (who holds this worthless policy) has had no better luck with them than I have.


Difficult Website

 by Anonymous
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I got a quote for Aetna through Esurance that seemed to be a perfect fit, but when I went to to Aetna's website to compare the quote the website was so hard to navigate that not only could I not get it to give me a quote, but there was no way I could see to contact the company to get help.


Difficult Customer Service

 by Anonymous
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I took out a health insurance policy for my son when he turned 23 and was released from our family policy. First they doubled the premium without telling us because he has ADHD, even though he never sees the doctor. He just takes medicine during school. Then they denied all of his claims because they said they did not have any information proving that he had prior insurance. Once this information was provided, claims were still getting denied for this same reason. I had to call customer service every time and tell them that they had the information and to please pay the claims. They would pay one claim and then the next would be denied.


Unaffordable

 by Anonymous
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we've been very pleased with Aetna HMO's in-network doctors and hospitals. I have not had any major health issues, so I see my primary care doctor only once a year for a checkup. I do not have any prescription medicines. Since 2002, my husband has had 5 surgery / emergency conditions and each event required 3 days in the hospital with many tests and occasionally specialists. We never had a problem with any of our doctors getting paid by Aetna. The hospitals and doctors submitted the info directly to Aetna and we did not have to be involved. But since 2002, our premiums have gone up 540%.


Aetna Just plain AWFUL

 by Anonymous
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Poor customer service, claims experiences, and website. Absolutely a giant hassle and pain every time a claim goes through. I will venture to guess that about 75% of my claims are not processed correctly, and I have to fight to correct them. 50% of those are never corrected, and I am left paying the difference.


Beware of Aetna

 by Anonymous
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They seem to play the typical game of denying claims, making you complain to them, and then admitting they made a mistake in denying the claim.


Less Coverage. More Payments.

 by Anonymous
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Some of the prescription drugs that we have been on for about 10 years are no longer covered. The cost of this insurance has jumped by $140/month and the deductible has increased. The co-pay has also increased.


benefits?

 by Anonymous
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They have horrible customer service. They have absolutely NO coverage and make you pay with all these stupid fine prints in their policy.


No Coverage

 by Anonymous
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In efforts to cuts costs, my employer forced us all into Aetna. It has been an awful switch. They don't cover anything. You continually have to fight with them to get them to pay for legitimate claims. My doctor, pharmacist, pretty much anyone we deal with despises dealing with them. On top of this, they are increasing rates like crazy.


terrible

 by Anonymous
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Recently, my son was injured at his grandpa's house. Aetna hired a private subrogation company and attempted to sue my dad.


Insurance USA , USA 5.8 127.0 210 210 Aetnas history is to Deny Deny Deny first until patient dies OR files enough appeals to prove they will not go away.This should be considered illegal and criminal and prosecuted