reimbursement for rental carMar 27 2015
Our car was damaged in an accident 250 miles from home on Sept.4 2014. Filed a claim for rental car cost end of Sept 2014. Since January we made MULTIPLE calls to claims center in Lexington, Ky. and were given promises of a call back (none ever received) or the check is being cut (none received). VERY POOR customer service. This is almost April 2015 (Mar 27, 2015) and still nothing. It shouldn't take 6 months to send a check.