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AAA Insurance

AAA Insurance Background
The American Automobile Association was founded in 1902, when cars were just starting to become a part of American life. There were originally only 1,000 charter members, and this quickly grew to encompass different local and regional clubs under the AAA umbrella.

AAA Insurance Ratings

  • 2.6
    coverage
  • 2.4
    cost
  • 1.9
    service
  • 1.6
    claims
  • 2.1
    overall rating

Based on 103 review – 1 is lowest, 5 is highest

All Reviews | Submit Review | InsuranceUSA Rating System

In 1905, AA began printing the first road maps, and in 1917, it began printing hotel guides. The School Safety Patrol Program was launched in 1920, and it was followed by many other driver safety programs. Over the years, the organization continued to grow and expand across the country. One of its most popular programs is a ratings service for hotels and restaurants nationwide.

AAA Insurance was previously known as The American Automobile Association, a non-profit automobile lobby group and a service organization. The company name was changed to AAA in 1997.

Today, AAA offers many different kinds of services and products, including term life or life, health, homeowners as well as automobile insurance and related travel services such as reservations, car rentals, cruise and airline tickets, towing, maps and directions for trips and more.

AAA also helps you plan your trips, from ground transportation to air or sea tickets to family vacations and business travel. AAA can handle all of the details of your itinerary at the lowest price. With more than 100 years of experience, the company has offices throughout the United States. AAA Insurance also has the AAA Club website, where you enter a zip code and follow the on-screen instructions for further assistance.

AAA provides travel information and services, financial services, car purchasing information, and insurance. In addition, AAA also provides services related to car repairs, financial services such as credit and different kinds of insurance products, including annuity and health insurance.

AAA Insurance takes care of your property and casualty needs, and helps you find the policy that best suits your personal needs. AAA provides you with many options to choose from — from small to high limits, some with limits on deductibles and discounts for safety records.

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AAA Insurance

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Provider's POV

 by Anonymous
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I am a massage licensed massage therapist in Hawaii, a no fault state. I have a client who was in an auto accident, clearly not her fault and injured. The client was receiving massages for her injuries from me and I was being paid. Then with no warning AAA stopped paying, will not answer their phones, no contact and finally sends a letter denying me payment for my services rendered claiming the client is not getting better based on a review by their own hired doctor. AAA's doctor has never seen my client. I am being forced to spend a lot of time and trouble trying to get my money for my services rendered on a client who needs help in recovering from injuries.


Not Willing to Pay

 by Anonymous
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I was hit from behind by an impaired driver while walking. MI has no fault insurance, so the claim came from MY CAR insurance! AAA was very concerned at first, but now they are trying to deny payments for my injuries. I had a ruptured disc in my back prior to the accident and now It's so much worse, but they don't think they should pay. On top of that... I had coverage on 3 vehicles. When I sold one, they doubled the premiums on my existing 2 vehicles!


Tired!

 by Anonymous
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AAA kept giving me the runaround especially since the driver at fault had their insurance.


Cheapest!

 by Anonymous
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I have used them for over 5 years and originally thought I was overpaying for my insurance a tiny bit. I compared we AllState and StateFarm. AAA was still the cheapest!


Love Roadside!

 by Anonymous
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AAA roadside assistance is the best! Definitely worth the <$100 annual fee.


Great Claims Handling

 by Anonymous
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I don't exactly have a great record and have filed a couple of claims for accidents. (I do drive a Mustang). But I'm sure accidents DO happen to everyone. I had one accident while covered by AAA. When I received my renewal bill, I did not see a monthly increase- not $75 - not $50. The payment increase caused by my accident (not really my fault) was a whopping $5.53 a month. I thought it was a mistake and when I called my agent, he explained that AAA "understands" that accidents happen. Nice, huh? that is great car insurance.


Slow Claim Processing

 by Anonymous
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I filed one claim and it has been difficult for the last six weeks dealing with it. They denied obvious problems and are absolutely terrible in dealing with anything in a timely manner.


Will Not Pay for Accident

 by Anonymous
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Their insured caused an accident. Now their claims department is being unprofessional and unhelpful.


Very few complaints

 by Anonymous
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I've been a customer of AAA Insurance for many years. Over that time I've had several claims, bought new cars, sold old cars, accidentally let my insurance lapse due to late payment, and needed other routine things. AAA has been a good company through it all. My last accident involved no other driver and there was no accident report, so it was up to me to decide how I wanted to handle it.


There when you need them

 by Anonymous
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Since my folks are extremely protective, they got me a membership with AAA Insurance. With fast and responsive roadside assistance, I wasn't stranded when my car had problems. I was really grateful when I found myself in a bind after my engine cut out and I had no one else to call. I called on AAA Insurance and they came right away. I was amazed by AAA's rapid response to my situation, and relieved that they saved me a considerable walking distance!


Insurance USA , USA 8.3 127.0 103 103 Our car was damaged in an accident 250 miles from home on Sept.4 2014. Filed a claim for rental car cost end of Sept 2014. Since January we made MULTIPLE calls to claims center in