21st Century Insurance
Terrible Customer ServiceJul 31 2013
Customer Service is Piss Poor. Tried to get my teenage son auto insurance. After continuously getting kicked out of the on-line application process and finally completing, I got a message to call them. Tried to call and got info-mercials offing services other than auto insurance. Finally spoke to an agent. They require five (5) forms of proof of residency, they will not accept a state vehicle title but will accept a vehicle registration. How can my son get a vehicle registration when he has to have proof of insurance before registering & tagging the vehicle? The rates proposed were not even that great either, ended up going elsewhere and getting more coverage for less money!