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Terrible Customer Service - 21st Century Insurance Review

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21st Century Insurance

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21st Century Insurance

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Terrible Customer Service

Customer Service is Piss Poor. Tried to get my teenage son auto insurance. After continuously getting kicked out of the on-line application process and finally completing, I got a message to call them. Tried to call and got info-mercials offing services other than auto insurance. Finally spoke to an agent. They require five (5) forms of proof of residency, they will not accept a state vehicle title but will accept a vehicle registration. How can my son get a vehicle registration when he has to have proof of insurance before registering & tagging the vehicle? The rates proposed were not even that great either, ended up going elsewhere and getting more coverage for less money!

0.0 Coverage
0.0 Cost
0.0 Service
0.0 Claims

21st Century Insurance Ratings

  • 2.6 coverage
  • 2.2 cost
  • 1.8 service
  • 1.5 claims
  • 2.0 overall rating

Based on 197 reviews - 1 is lowest, 5 is highest

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