21st Century Insurance
Bait And SwitchFeb 09 2013
I received a phone call from a 21st Century Insurance sales agent who wanted to beat the rate of my current policy. I didn't want to look up what I was currently paying, so the sales agent offered to do so. After he did, he told me that they could give me a cheaper rate> would be saving $25/month. I told the sales rep that I didn't want to fill out paperwork, so the sales agent offered to do the work and just send me the paperwork to sign. I got the paperwork in the mail, signed, mailed it all back, and cancelled my other coverage. Then I had gotten a letter from 21st stating that after they reviewed my application they realized that I rented my apartment and that I don't own my home. As a result they were going to adjust my premium to $52/month. That's $25 more than what I was paying!!