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Bait And Switch - 21st Century Insurance Review

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21st Century Insurance

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21st Century Insurance

2.3 Overall Rating by

Bait And Switch

I received a phone call from a 21st Century Insurance sales agent who wanted to beat the rate of my current policy. I didn't want to look up what I was currently paying, so the sales agent offered to do so. After he did, he told me that they could give me a cheaper rate> would be saving $25/month. I told the sales rep that I didn't want to fill out paperwork, so the sales agent offered to do the work and just send me the paperwork to sign. I got the paperwork in the mail, signed, mailed it all back, and cancelled my other coverage. Then I had gotten a letter from 21st stating that after they reviewed my application they realized that I rented my apartment and that I don't own my home. As a result they were going to adjust my premium to $52/month. That's $25 more than what I was paying!!

3.0 Coverage
1.0 Cost
2.0 Service
3.0 Claims

21st Century Insurance Ratings

  • 2.6 coverage
  • 2.2 cost
  • 1.8 service
  • 1.5 claims
  • 2.0 overall rating

Based on 197 reviews - 1 is lowest, 5 is highest

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