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Poor Customer Support - 21st Century Insurance Review

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21st Century Insurance

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21st Century Insurance

2.0 Overall Rating by

Poor Customer Support

The wait time to talk to someone is sooo long and the agents are so rude. I don't know much about insurance which is why I call them for help and to explain my coverage to me but they talk to you like you're an idiot. The sales agents butter you up and once they take your payment they stop answering your calls and act like you're no body to them.

3.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

21st Century Insurance Ratings

  • 2.6 coverage
  • 2.2 cost
  • 1.8 service
  • 1.5 claims
  • 2.0 overall rating

Based on 197 reviews - 1 is lowest, 5 is highest

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