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Poor Customer Service - 21st Century Insurance Review

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21st Century Insurance

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21st Century Insurance

2.0 Overall Rating by

Poor Customer Service

Based on their service in just processing my payment, they will not represent you AT ALL and do not understand the word "customer." I also know people who were hit by 21st Century drivers, in that aftermath 21st Century did everything possible to delay and make it a nightmare every step of the way and tried to deny any payment multiple times even though their driver was determined to be at-fault. So if you want to pay *slightly* less in insurance to just throw your money down a well knowing the company will DO NOTHING FOR YOU should you actually need coverage, then this is the company for you!

3.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

21st Century Insurance Ratings

  • 2.6 coverage
  • 2.2 cost
  • 1.8 service
  • 1.5 claims
  • 2.0 overall rating

Based on 197 reviews - 1 is lowest, 5 is highest

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