BERKELEY HEIGHTS, N.J., May 14 /PRNewswire/ — Palisades has been ranked as the #1 NJ auto insurer, receiving zero valid complaints for the third year in a row, in the NJ Department of Banking Insurance’s (DOBI) 2006 Auto Insurance Consumer Information Report. Palisades, a local company that focuses on providing exceptional customer and claims service is the second largest independent agent auto insurer in New Jersey.
President and CEO, Ed Fernandez attributes the success of Palisades to being a local NJ company. “We live here, we work here, we drive here and we understand the needs of NJ drivers. When an insured has an accident they call into our NJ office; a claims appraiser is available 24/7 and can quickly respond, because we’re local. Our corporate culture is designed to support a high level of customer service not found at other insurance companies. Many companies say they put the customer first, we really do,” said Ed Fernandez.
Palisades offers a unique line of value added services, and prides themselves on being the Nice New Jersey Car Insurance Company. The Palisades Crashbusters(R) program is one of the many innovative claims services offered by the company. A mobile claims van will travel to the insured’s location, often within hours of a call, to appraise the damaged vehicle. In many instances the appraiser will be able issue a reimbursement check to the customer within minutes. Another unique program is the Door-to-Door Valet Claims Service, which arranges for a customer’s damaged car to be picked up and brought to a repair shop and returned to the customer once it’s repaired at no additional charge. Palisades also guarantees the repairs as long as the customer owns the car.
Palisades also offers a Claims Forgiveness and Employee Pricing program in addition to other premium discounts. For further details on any of these services or Palisades in general, please visit http://www.palisades.com/
Palisades Safety and Insurance Association and Palisades Insurance Company (http://www.palisades.com/) is devoted to providing competitive rates for safe drivers and exceptional service for all. Started in 1992, the Palisades Group of Companies and its subsidiaries have profitably grown to be the fifth- largest car insurance company in the state.
Palisades Safety and Insurance Management Corporation
CONTACT: Naomi MacDonald of Palisades, +1-908-219-5043,[email protected]
Web site: http://www.palisades.com/