Mitchell International Wins a Multi-Year Contract Extension From Progressive Insurance

Mitchell International, Inc., a leading provider of performance management solutions to the automotive insurance claims and collision repair industries, today announced that Progressive Insurance, the nation’s third largest auto insurer, has agreed to a multi-year contract extension with Mitchell for auto physical damage (APD) claims estimating solutions.

“Mitchell is very proud of this milestone achieved with Progressive Insurance. The long-standing relationship between Progressive and Mitchell demonstrates our commitment to continually enhancing our products and services and introducing innovative solutions that add value for our customers,” said Alex Sun, President of Mitchell International. “The contract extension validates that our dedication to providing the collision repair industry with the most advanced and trusted APD claims estimating solutions is recognized by the partners we serve.”

Steve Gellen, Claims Process Leader, of Progressive said, “We have partnered with Mitchell for many years, and they have become an integral part of our claims processing strategy and solution-set. Mitchell has routinely demonstrated a willingness and ability to work closely with us to meet the unique needs of Progressive and our customers. We look forward to our continued partnership.”

Mitchell’s estimating solution organizes and routes all essential claim data while simplifying the collection and flow of critical documents and tasks within and between business partners. Mitchell’s comprehensive and accurate estimating database of parts and labor times creates complete and accurate estimates that reduce cycle times for repairs and improve customer satisfaction.

About Mitchell International, Inc.

Mitchell International ( is a leading provider of information, workflow, and performance management solutions to the automotive insurance claims industry, serving carriers, collision repair facilities, and other commercial participants in the physical damage and auto-related medical claims markets. Mitchell facilitates millions of electronic transactions between more than 16,000 business partners each month to enhance their productivity, profitability, and customer satisfaction levels.

About Progressive Insurance

The Progressive Group of Insurance Companies, now celebrating its 70th year in business, is the country’s third largest auto insurance group and largest seller of motorcycle and personal watercraft policies based on premiums written, and is a market leader in commercial auto insurance. Progressive sells to consumers in two ways: The Agency Business sells through more than 30,000 independent insurance agencies and brokers in the U.S. and its Direct Business sells online and by phone directly to consumers

Contacts: Jennifer Forman Sr. Director, Marketing 800-238-9111 x6585 Email Contact or Kam Hashim Boston Communications 617-619-9803 Email Contact

SOURCE: Mitchell International