GAINSCO Auto Insurance Taps CCC Information Services for Claims Management Solutions

CHICAGO, Oct. 17 /PRNewswire/ — CCC Information Services Inc. has signed exclusive five-year agreements that will provide GAINSCO Auto Insurance (“GAINSCO”) access to CCC’s suite of integrated claims management solutions, helping to improve productivity and create efficiencies throughout the claims process.

A Texas-based auto insurance carrier serving the Sunbelt states, GAINSCO is a growing company with an expanding direct repair program (DRP) strategy. The carrier was looking for seamless communications among its independent appraisers and DRP partners, so it could easily and efficiently exchange estimate-related information. GAINSCO also wanted reporting capabilities to help monitor and maintain performance levels across its growing network. With that in mind, GAINSCO selected the integrated solution set of CCC Autoverse(R) Claims Management, CCC Pathways(R) Appraisal Solution, CCC Valuescope(R) Claims Services and CCC Intellisphere(R) Insurance Reporting. CCC will also create interfaces for GAINSCO to provide seamless connectivity with its independent appraisers and DRP partners.

“We are excited about our long-term relationship with CCC,” said Robert Kuchta, GAINSCO’s Vice President of Claims. “Our growing business, broad network of independent agents, and expanding DRP relationships require solutions that create operational efficiencies and streamline activities. By implementing CCC’s integrated claims management solution, we expect to see efficiencies in claims handling and improved customer satisfaction.”

Many carriers have worked with CCC to implement an integrated approach to claims management. In the area of cycle time alone, these carriers have experienced a double-digit reduction in the number of days from when the loss report is filed to when an assignment is sent as well as the number of days from estimate initiation to estimate completion.

According to Debbie Day, CCC’s Senior Vice President of Marketing and Product Management, “Carriers of all sizes realize the value of implementing integrated solutions. This approach saves time on the front-end of the claims process, and provides both insight and actionable data for improved claims handling on the back-end.

“CCC is happy to have been selected as the provider of choice by GAINSCO and we look forward to providing them with our leading solutions to help them meet their business objectives,” Day said.

About GAINSCO Auto Insurance

GAINSCO, INC. , through its insurance brand, GAINSCO Auto Insurance, sells its policies through a network of thousands of independent agents across Sunbelt states, including Florida, South Carolina, Texas, Arizona, Nevada, California, and New Mexico. Established in 1978, GAINSCO is headquartered in Dallas, with key regional field offices in Miami and Phoenix. For more information, visit

About CCC

CCC Information Services Inc. provides leading automotive claims and repair solutions that drive efficiencies and enable its clients to make smarter decisions in every step of the process. CCC delivers integrated products and deep industry insight to clients through its network of insurers, repair facilities and information providers. CCC’s network includes 350 insurance carriers, in excess of 22,000 repair facilities and information from more than 30 data providers that has resulted in the industry’s most comprehensive data warehouse of claims file information. For more information about CCC Information Services Inc., visit our Web site at or contact John Harris of CCC at 312-229-2693.

CCC Information Services Inc.

CONTACT: Media, John Harris of CCC Information Services Inc.,+1-312-229-2693, [email protected]

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