Electric Insurance Company announced today that it received the best possible score, or a 0.0 complaint ratio, from the recently released New York State Insurance Department’s “Annual Ranking of Automobile Insurance Complaints” for 2006. The report shows that Electric Insurance had zero justified complaints. Out of the 44 companies ranked, Electric Insurance was one of only three companies that received the 0.0 complaint ratio.
This marks the fifth straight year that Electric Insurance Company has ranked in the top 10 in the New York State Insurance Department’s annual ranking.
Each year the New York State Insurance Department releases these rankings, which are based on the number of complaints consumers filed against their auto insurer in the previous calendar year, how many of those complaints were determined to have merit, and what the trends are in context of the insurer’s total premiums written statewide.
“We pride ourselves in listening to our customers and responding to their claim and customer service needs while delivering them competitive rates,” stated Mike Mucher, vice president of sales at Electric Insurance Company. “It is gratifying to be recognized for our efforts in this state, and is something that we strive for nationwide.”
About Electric Insurance Company
Electric Insurance Company, a national, premier provider of personal lines insurance products offered at competitive rates and with outstanding customer service, has credit ratings of “A/Excellent” from A.M. Best and “A/Strong” from Standard & Poor’s. 98% of Electric Insurance Company’s policyholders, who responded to a 2007 satisfaction survey and had a claim with the company, said they’d renew their policy with Electric Insurance Company based on their claim experience. Electric Insurance Company’s products are available to general consumers, and to GE employees, retirees, and their family and friends through select, local independent agents and the company’s Beverly, Massachusetts Customer Contact Center.