NEW YORK, Jan. 23 /PRNewswire/ — Atlantic Mutual earned the top spot for having the lowest rate of auto insurance consumer complaints in a report issued December 2006 by the New York State Insurance Department. The ranking is based on the ratio of upheld complaints to premiums in 2005. Atlantic Mutual had zero complaints upheld.
Among all companies included in the report over the past five years, Atlantic Mutual has had the fewest total number of upheld complaints.
“What you’re seeing is our emphasis on service for Atlantic Master Plan policyholders,” noted Dan Olmsted, president of Atlantic Mutual. “The consumers we serve in the affluent personal lines market often have complex needs and substantial assets to protect. They demand quality service, and we deliver, from the needs assessment — by the independent agents that represent us — all the way through to claim settlement. The high ranking is independent proof of our excellence – and it reflects the outstanding service we provide in all our states.”
Each year, New York State investigates thousands of complaints from auto insurance consumers and decides which are of merit (“upheld”). The annual auto complaint ranking is considered by the New York State Insurance Department as a tool consumers can use to evaluate competing insurance companies. For more information, visit http://www.ins.state.ny.us/.
About Atlantic Mutual
Atlantic Mutual offers property-casualty insurance products for individuals with substantial assets to protect. Its flagship product is the Atlantic Master Plan. The Atlantic Mutual Insurance Co., formed in 1842, is a mutual insurance company owned by its policyholders. Its products are sold through independent agents. Additional information about Atlantic Mutual can be found at http://www.atlanticmutual.com/ or http://www.atlanticmasterplan.com/.
CONTACT: Peter Scott, +1-973-408-6044, [email protected]
Web site: http://www.atlanticmutual.com/http://www.atlanticmasterplan.com/http://www.ins.state.ny.us/