NEW YORK, June 12 /PRNewswire/ — Auto insurance customers in New York, New Jersey, and Connecticut who chose the Atlantic Master Plan(R) policy had zero complaints in the latest data from those states. The Atlantic Companies(R), which administers the Atlantic Master Plan program, was the only insurance group to post that high level of customer satisfaction in all three states.
Regulators in New York, New Jersey and Connecticut issue annual reports that tally valid consumer complaints against auto carriers for any reason, including for pricing, underwriting, renewals or claims.
Atlantic Master Plan policyholders filed zero valid complaints with the New Jersey Department of Banking & Insurance in 2006, following one complaint in 2005 and zero in 2004.
Atlantic also was the top-ranked auto insurance group with zero valid complaints in the latest data from New York and Connecticut, both of which released 2005 data in late 2006.
“Exceptional service has been our hallmark since 1842,” explained Dan Olmsted, president and CEO of The Atlantic Companies. “This performance is the most recent proof of the quality of service we deliver to Atlantic Master Plan customers, who often have complex needs due to the substantial assets they have to protect. It also indicates that we focus on the total customer experience — from product design to quoting and underwriting to policy service, claims, and renewals.”
In addition to auto insurance, the Atlantic Master Plan personal insurance program can provide home, condo, rental property, valuables, watercraft, and excess personal liability (umbrella) coverage in one package policy.
About The Atlantic Companies
The Atlantic Companies, also known as Atlantic Mutual, is a group of diversified financial services companies with a Wall Street heritage dating back to 1842. The group is widely known for the Atlantic Master Plan insurance program, which is designed specifically for affluent individuals and sold through a select group of independent agents. The Atlantic Companies acts as a property-casualty insurer, manages claims for commercial insurance, and helps other business partners target profitable niches in the insurance marketplace. Additional information about The Atlantic Companies and the Atlantic Master Plan can be found at http://www.atlanticmasterplan.com/.
The Atlantic Companies
CONTACT: Peter Scott of The Atlantic Companies, +1-973-408-6044,[email protected]
Web site: http://www.atlanticmasterplan.com/