American Family Insurance
Low-Ball EstimateJan 11 2013
During a heavy wind storm, my backyard fence and gazebo got destroyed. I called my adjuster and explained to him the situation. He asked me to sent the photographs of the fallen fence and gazebo. As per his request, I had emailed him all the information. Without coming physically to check on site, he comes up with a misleading calculation. I had paid closer to $2,000 for the new fence without a gazebo! When I called him to complained about his unfair compensation amount, he came up with lots of stupid reasons to defend his calculation. While the conversation was going on and I was trying to point out his mistakes, he hung up on me and didn't even called back to justify his calculation.