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Reviews

American Family Insurance

1.5 Overall Rating by

Random Changes In Coverage

American Family said we were covered for an overnight stay when we lost our power last year and paid. This year it was for a week when the storms went through Antioch, Illinois. Now they say we are not and will not pay. They now say they shouldn't have paid the first time. Our agent said we were covered as well.

1.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

American Family Insurance Ratings

  • 2.8 coverage
  • 3.0 cost
  • 2.4 service
  • 2.2 claims
  • 2.6 overall rating

Based on 63 reviews - 1 is lowest, 5 is highest

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