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American Family Insurance

American Family Insurance is a company that has a strong network of 4300 contractor agents that employees more than 8100 employees, who are trained to meet the diverse customer needs. We are a company that is fully committed to work with our customers by offering good response to our customers. We have a reputation of making fast and fair claims, there by ensuring the peace of mind of the customer. Our insurance policy is quite good, and our company has always been receiving support from the customers. We make use of all our profits in order to maintain a good financial position, that helps us to protect the interest of our policyholders, and also try to deliver all our products to the customers on time so that the insurance needs of the customers are met. Our company has of $14.6 billion in assets $4.8 billion in policyholder equity

American Family Insurance Ratings

  • 2.7
    coverage
  • 2.9
    cost
  • 2.3
    service
  • 2.1
    claims
  • 2.5
    overall rating

Based on 62 review – 1 is lowest, 5 is highest

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These numbers are an assurance of the financial position of the company and also about the strength and stability of the company. October 3rd 1927 saw the beginning of the American family, with just three members. At the present day the company offers multi insurance products in more than 18 states. We offer you a wide selection of products, whether it is on home and property insurance, life insurance and business insurance, along with other annuities and loans. There are many agents of the company who shall provide you with a free review in order to help your coverage, and also keep in pace with the changing needs of insurance. Today we are the third largest mutual property and health insurer of the nation.


Why Choose American Family Insurance
There are many reasons why you may choose us:

  • We just not make promises, but we believe in keeping all our promises.
  • Our financial results have been enough to prove our commitment and growth.
  • We have a very sound financial position, with the year ended 2005 showing a financial assets of $ 14.6 billion

There are many companies making many kinds of claims, but we don’t believe in making claims but in performing. The most important consideration that is made with respect to the insurance companies is its financial strength and stability that is proven well by the financial status. We are very secure financially and in the year-end 2005, we had $ 14.6 billion in assets, $4.8 billion in equity and $6.8 billion in revenue. Today we have more than 8100 employees with more than 4300 agents with more 9 million policies and loans in force. Most of our agents work in 17 states of the United States, providing you with one of the best protections. We help our customers to make some short-term decisions, so that they feel protected as well as secure. It has been more than 75 years since we are providing our customers with care and protection, so that they get a peace of mind.

American Family Auto Insurance
We offer all our customers, large variety of coverage options that help in the protection of your car or truck, in case of accidents, vandalism or natural disasters. The drivers as well as the passengers are protected from the different catastrophes that may be involved. Discount facilities are also available, but in order to qualify for a discount you need to fulfill certain conditions.

  • You are required to make insurance of more than one vehicle.
  • Your age must be between 50 to 69 years.
  • You should have a good driving history.
  • You should be insuring both your vehicle as well as your home with the insurance company.

American Family Insurance Timeline
It was in the year 1927 that Farmers Mutual Automobile Insurance Company, was founded. In 1938 assets and premiums of the company surpass $1 million. In the year 1958, the company starts the homeowners insurance and American Family Life Insurance.1961 and 1962 saw the beginning of American Standard, and company offers farm owners insurance. In the next few years the company made huge profits and any new ventures of the company were opened. American Family Jingle was copyrighted on July 9, and a few years later in 1975 commercial lines were introduced. It soon became the fifth largest mutual auto insurer. In the year 1986 a new motto was introduced of the company, of strong growing and friendly. In the year 2002 the American family celebrated its 75th anniversary.

American Family Insurance Commitment
The American Family is fully dedicated in making a foundation of sound corporate pricnciples. With the help of the principles, we shall be able to embrace our commitment towards integrity honesty and highest ethical business standards. We value talents and perceptions, that is available with our employees, and our experience has helped us to combine to the various needs of the customers. We have more than 75-year tradition of community development, and our strong sense of community needs goes beyond the financial contribution that is made. Most of our employees and agents provide us with maximum time, donating us their precious time, through many weekends, also in the form of working charities and also community projects. We have great reliance on our core values for honesty, integrity and community building that helps us in our customer satisfaction and protecting the peace of mind of the customer.

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American Family Insurance

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Cancelled Policy After One Claim

Nov 12, 2013 by Anonymous

My husband had insurance with American Family for over 40 years, and because he turned in a claim for hail damage to our roof last year, they cancelled our insurance and then had the gall to send us a letter to rate the company. Yes, I am going to rate this insurance and it sure won't be a good one.


Adjusters Get Cars For Not Paying Out Claims

Sep 13, 2013 by Anonymous

Have severe hail damage as do many of my neighbors. My adjuster came out said no sign of hail but did see wind damage. He would pay very little due to the fact that my roof is 16 years old. He also said that my siding is 15 years old. Not sure how that is possible due to the fact that my house is now 13 years old as of next month. But he did brag about how he and all of the other adjusters received new company vehicles due to paying out on such few claims in the previous year. Needless to say I have started to shop around


Drawn Out Process

Feb 20, 2013 by Anonymous
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They are great at taking your money until you actually need to make a claim, then they disappear and will not pay you a penny until you complain to the state. They drag everything out forever. Pay a little more to go with a better insurance company!


WATER

Feb 13, 2013 by Anonymous
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The agents might be great, but the adjusters are not. The estimate for the water damage that was done to my house is for $4,200. American Family is refusing to cover any of the cost.


Stall Tactics

Feb 09, 2013 by Anonymous
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For the past thirteen years I have been trying to seek money from American Family because of a personal injury that occurred during a car accident. The adjuster and supervisor that I have been working with are rude, and regularly withhold information from me. It's just been one stall tactic after another...


Excellent Company

Jan 30, 2013 by Anonymous
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My auto and homeowners polices are with AmFam and I am very pleased with their service and cost. I have been a satisfied AmFam customer for over 10 years.


Low-Ball Estimate

Jan 11, 2013 by Anonymous
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During a heavy wind storm, my backyard fence and gazebo got destroyed. I called my adjuster and explained to him the situation. He asked me to sent the photographs of the fallen fence and gazebo. As per his request, I had emailed him all the information. Without coming physically to check on site, he comes up with a misleading calculation. I had paid closer to $2,000 for the new fence without a gazebo! When I called him to complained about his unfair compensation amount, he came up with lots of stupid reasons to defend his calculation. While the conversation was going on and I was trying to point out his mistakes, he hung up on me and didn't even called back to justify his calculation.


Slow Claim Processing

Feb 21, 2012 by Anonymous
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A client of American Family rear ended me and the adjuster was completely horrible to deal with. She wouldn't return calls in a timely matter and tried to let the statue run out.


Screw Up Cost Me Thousands

Feb 16, 2012 by Anonymous
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I have several vehicles and own my own business, and home. While the auto and home coverage was basically what I can get from any company the company (not agent) screwed up and cost me THOUSANDS!


Poor Customer Service

Feb 06, 2012 by Anonymous
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My car was hit by one of their insured. The adjuster was rude and condescending. The supervisor backed him up. I will be cancelling our life insurance policies with them after this incident.


Insurance USA , USA 4.5 127.0 62 62 My husband had insurance with American Family for over 40 years, and because he turned in a claim for hail damage to our roof last year, they cancelled our insurance and then had t
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