Aetna U.S. Healthcare To Locate State-Of-The-Art Medical Management Center In Atlanta, GA

Hartford, Conn. and Blue Bell, PA, October 10, 1996 — Aetna U.S. Healthcare announced today that it will locate one of six primary medical management centers in Atlanta, GA. These six centers, which are located regionally across the country, will house important medical management functions such as quality assessment, disease management, credentialling and member health management for Aetna U.S. Healthcare’s members. Atlanta has also been chosen as the regional headquarters for Aetna U.S. Healthcare’s plans in the Southeast. Aetna U.S. Healthcare, a subsidiary of Aetna Inc. (NYSE: AET), was formed in July 1996 when U.S. Healthcare merged with the health care operations of Aetna.

The move to a regionalized system of medical management is part of a strategic integration process designed to enhance access to quality medical services for Aetna U.S. Healthcare members, improve provider relationships and develop greater accountability. “The announcement of these primary medical management centers is a critical step in ensuring consistency and quality across each region of the country,” said Arthur Leibowitz, M.D., chief medical officer, Aetna U.S. Healthcare. “Medical issues such as quality assessment and improvement need to be managed closely, and will be moved to these six central locations where we can dedicate significant resources. Functions which require more face-to-face interaction with the providers, such as local network management and individual case management, will remain at the health plan level.”

The Atlanta medical management center will provide service and support for all of Aetna U.S. Healthcare’s managed care products in the Southeast Region, which includes Maryland, Washington, D.C., Virginia, North Carolina, South Carolina, Georgia, Florida, Alabama and Mississippi. Aetna U.S. Healthcare currently has 2.2 million members in these states.

“The Atlanta medical management center was chosen for several reasons, including access to a skilled medical workforce and to prominent academic medical centers,” noted Joe Sebastianelli, co-president, Aetna U.S. Healthcare. “By moving our medical management functions to more central locations and providing consistent service, we will be delivering comprehensive managed care products as well as access to high quality health care.”

The transition to the state-of-the-art facility will take 18 to 24 months. During this time, Aetna U.S. Healthcare will refine its employment, space and technology needs. At the same time, the company will work with members and providers to ensure a smooth transition so that there is no disruption of service.

In addition to Atlanta, Aetna U.S. Healthcare will have medical management centers in Blue Bell, PA; Middletown, CT; Chicago, IL; Dallas, TX and Walnut Creek, CA.

Aetna U.S. Healthcare is the nation’s leading managed care organization, providing a variety of health, managed care and indemnity products to 23 million Americans nationwide. The company also offers self-insured and other employers an array of managed care services, including workers compensation managed care and coordination and administration of multiple health plans for multi-state employers. In addition, Aetna U.S. Healthcare provides quality measurement and improvement programs and data analysis for providers and purchasers of health care.

For more information about Aetna Inc., please visit the company’s website at www.aetna.com.