AAAs Mobile Battery Service Reaches a Major Milestone

Orlando, Fla. – 12/20/2005

AAA Charges Ahead! Millionth car battery to be hand-delivered to member

AAA members have embraced a solution that the motor club now offers for a common roadside emergency.

Nearly one million AAA members who experienced starting trouble or complete battery failure have been greeted by a mobile battery service technician trained to solve the problem on the spot.

Once the technician has tested the vehicle’s charging system, should a new battery be needed, a AAA-branded battery can be purchased and installed at the roadside, eliminating the need for a tow truck, a visit to the repair shop or a repeat call to AAA for battery service.

The immediate benefit from this on-the-spot service is that a motorist now experiences a convenient solution to a frustrating automotive breakdown.

“This service provides members with increased personalized attention from a certified battery technician,” said Margaret Pittelkow, managing director of AAA’s Emergency Road Service Network. The mobile battery service program covers most major metropolitan cities in the United States and Canada.

In July, AAA unveiled its own AAA-branded battery which comes with an industry-leading, three–year full replacement, plus a three-year pro-rated warranty through its mobile battery program. The typical life of a car battery is from three to five years.

This month, AAA proudly acknowledges the success of this program and the staff who helped the nation’s largest motor club reach its millionth mobile battery benchmark.

“This achievement is the result of many dedicated AAA employees whose drive and commitment to customer service is evidenced by this milestone,” affirmed Pittelkow.

AAA is the only motoring club nationwide currently providing members with mobile battery service assistance. This program is available in most metropolitan areas in the U.S. and Canada, and is provided seven days a week, from 7:00 am to 7:00 pm. AAA-branded batteries are only offered to members seeking mobile battery service.

To request mobile battery assistance, AAA members may either call 1-800-AAA-HELP or complete an online request form using Road Service OnlineР’В® found at www.aaa.com.

As North America’s largest motoring and leisure travel organization, AAA provides nearly 49 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.

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