Public Attitudes to Hospitals, Pharmaceuticals and Managed Care Companies Improve Significantly

ROCHESTER, N.Y., May 11 /PRNewswire/ — Every year at this time, Harris Interactive(R) presents a cross section of U.S. adults a list of different industries and asks whether they are generally doing “a good job or a bad job of serving their consumers.” Fully 92 percent of adults think supermarkets generally do a good job and only eight percent think they do a bad job, giving them a net positive score (i.e. good job minus bad job) of 84 percentage points.Harris Interactive first asked these questions in 1997…..

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