Customer Review - Unitrin

2.0
Overall Rating
by Anonymous
from Georgia

Dont Do It

The insurance premium and coverage was fine, but when I had a claim, they are horrible. The adjuster NEVER picks up the phone and takes up to 4 days to call you back. My car was damaged in December 20 and it is Jan 20 today and the car is still not fixed. The worst adjuster I have ever had to deal with is Raqueta Dotley. She makes promised that are not kept, If anyone even considers using them, please do your research

3.0
Coverage
3.0
Cost
1.0
Customer Service
1.0
Claims

Unitrin Ratings »

1.8
Overall Rating
1.9
Coverage
2.1
Cost
1.5
Service
1.5
Claims

Based on 58 reviews - 0 is lowest, 5 is highest
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