Customer Review - Unitrin

Don't Be Fooled by UNITRIN !!!!!

My policy last year was $1,200.00, all of the sudden I do not receive my renewal policy and we are talking days after my policy ends. They claimed (UNITRIN DIRECT) that one of the VIN'S of my automobile had a problem and that is why they could not renew my policy. Once I called immediately the lady who was in charge at that moment of my complaint said that they had a problem with the computer and that is why they could not process my policy which is a TREMENDOUS LIE. I received a letter from Unitrin Direct stating that the reason they did not provide a policy was because of the VIN number on one of my automobiles coverage. I send a letter telling them I will not renew my policy with such a phony insurance company and they flat outright told me thank you Mr....... as for your desire we are canceling your policy. I did not want to cancel this policy, they made me cancel. This is a rip off, from $1,200 to $1,700 (plpd) without an explanation just that Florida insurance has raised greatly in the last year. Bottom line, do not insure your autos with UNITRIN DIRECT, in my opinion. Beware!!