Customer Review - United Health Care

1.0
Overall Rating
by Frank Kelso
from Georia

Awful

At first the company seemed a bit better than BC/BS. In December I paid 60.00 for a three month supply of insulin. I refilled in February. The exact same prescription now has a co pay of 120.00--it doubled. When I called customer service to see why the rate increase was applied I was treated very rudly by the customer service agent. Go on line and compare what they pay and what you pay. I was shocked to find out that on several of my prescriptions they paid between 2.50 and 4.00 while my co pay was anywhere from 38.00 to 75.00.

1.0
Coverage
N/A
Cost
N/A
Customer Service
1.0
Claims

United Health Care Ratings »

1.2
Overall Rating
1.3
Coverage
1.6
Cost
1.0
Service
1.1
Claims

Based on 93 reviews - 0 is lowest, 5 is highest
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