Customer Review - United American

1.0
Overall Rating
by Beverly D.
from Maine

United American will Shock You!

If you're going to get insurance make sure you read the fine details of the policy, especially if you are working with United American. When I got my policy through United American, I have to say I was pretty impressed with the overall presentation provided. It's when I noted details that I grew concerned. Just when you think the policy covers something it really doesn't or there are extreme limitations to what is covered. I had to spend some time in the hospital and was shocked to find out just how much of the bill was not going to be paid by United American. A week long hospital stay ranged $17,000.00 and after all of the exclusions and exceptions, my United American policy only covered 50 percent of that! I argued with the company and couldn't understand why certain things were excluded when they clearly should be covered. So much for the customer always being right, I was forced to make payment arrangements on the remaining hospital costs.

1.0
Coverage
1.0
Cost
1.0
Customer Service
1.0
Claims

United American Ratings »

2.4
Overall Rating
2.4
Coverage
2.5
Cost
2.2
Service
2.4
Claims

Based on 54 reviews - 0 is lowest, 5 is highest
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