Customer Review - United American

1.0
Overall Rating
by Anonymous
from Lake Mary, FL

Take These BAD Reviews Seriously!

My husband is an independently contracted consultant and we knew we needed insurance in case of emergency. I had a visit to the ER on March 02 because I'm pregnant and I was consistently running a 104 degree fever (they don't provide maternity coverage by the way, pre-conception or not). While I was there, I had 3/4 extra strength Tylenol and a blood test to check my HCG levels and I was there for about 2 hours, the Total cost for this was $1791. Regardless of the outrageous price of the things I needed, United American did not cover ANY of this, they denied the hospital. I just got another letter from a different hospital I visited a few weeks ago for blood tests and they told me that they couldn't even get United American to respond to them. The submitted both a claim and a follow up letter. What kind of insurance company is this? I also had radiology work done and they covered $500 of $2000. The ONE thing I appreciate from them is the Pharmacy Discount plan, which usually cuts prescriptions down 35-50%. But that is definitely not enough for my husband and I to stay with this ridiculous excuse for an "insurance company".

1.0
Coverage
1.0
Cost
1.0
Customer Service
1.0
Claims

United American Ratings »

2.4
Overall Rating
2.4
Coverage
2.5
Cost
2.2
Service
2.4
Claims

Based on 54 reviews - 0 is lowest, 5 is highest
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