Customer Review - USAA
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2.8
Overall Rating
by 2002 Corolla
from Rhode Island |
What's going on?What's going on, USAA? I have been singing praises about you for years, but lately your customer service department needs a tune up! The dispositions and responses by your CSRs are not just unhelpful, but DELIBERATELY, KNOWINGLY snotty and rude. I am pretty concerned over the direction the company has taken recently. For the time being, I have no intention of transferring to a different insurance company, but neither do I like being talked down to.
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USAA Ratings »
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2.8
Overall Rating |
3.1
Coverage |
3.0
Cost |
2.4
Service |
2.6
Claims |
Based on 153 reviews - 0 is lowest, 5 is highest
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