Customer Review - USAA

5.0
Overall Rating
by Tom .
from New Hampshire
vehicle 2010 Ranger Bass Boat

Very fast claim responce

I was rear ended by a USAA insured driver on 4-3-2010. The driver smashed into my brand new 2010 Ranger Z521 bass boat (a sixty thousand dollar boat). He bent my prop and destroyed the lower unit on my Yamaha HPDI 250, I also had trailer damage. I brought my brand new boat (2 hours water time) to the marina to be inspected. After a careful inspection the cost of repairs was over forty five hundred dollars. USAA appraised the damage four days after the accident (fast service I think). And eight days later I received a check from USAA for the full damage amount. I am not a member of them, but do want to say how fast they took care of my claim. My boat will be repaired before the end of next week, so I haven't lost much fishing time.

5.0
Coverage
5.0
Cost
5.0
Customer Service
5.0
Claims

USAA Ratings »

2.8
Overall Rating
3.1
Coverage
3.0
Cost
2.4
Service
2.6
Claims

Based on 153 reviews - 0 is lowest, 5 is highest
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