Customer Review - USAA

1.5
Overall Rating
by Anonymous
from Norcross, ga
vehicle Chevy s-10

Does not care about people.

Had one of there drivers hit me and I took my truck to get looked at. Took all day to hear back from them. Then they said I can only go to one place to rent a truck. When I got there they did not have one so they had to give me an SUV. It took 2 weeks for them to go look at my truck, when they did they only wanted to give me the cost of fixing the truck and they mailed the check said it will take 2 weeks to get here. I have lost $559 because of this and they said it's to bad but we will not pay you back because it was my fault for not getting a truck.

N/A
Coverage
N/A
Cost
1.0
Customer Service
2.0
Claims

USAA Ratings »

2.8
Overall Rating
3.1
Coverage
3.0
Cost
2.4
Service
2.6
Claims

Based on 153 reviews - 0 is lowest, 5 is highest
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