Customer Review - State Farm

2.5
Overall Rating
by Anonymous
from Tallahassee, FL
vehicle 2002 Ford Taurus

Horrible Service in Florida

Here in Florida I think it's about time that the Florida State Attorney Generals Office launch a full scale investigation in State Farm that would take a very detailed look into how they handle auto claims. This is a company that says they use independent company for vehicle evaluations only to discover the company works both sides of the claim. Takes money from State Farm as a vendor and then the 3rd party vendor advertises directly to the state farm customer all in the same report. Does this sound like a arms length transaction to you ? Also it's amazing the layers of management in Florida and the fact that they have no accountability to anyone.

4.0
Coverage
4.0
Cost
1.0
Customer Service
1.0
Claims

State Farm Ratings »

2.4
Overall Rating
2.7
Coverage
2.4
Cost
2.3
Service
2.3
Claims

Based on 144 reviews - 0 is lowest, 5 is highest
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