Cov: Cost: Service: Claims:

Vehicle: 2002 Ford Taurus Location: Tallahassee, FL

From: Anonymous

Horrible Service in Florida

Here in Florida I think it's about time that the Florida State Attorney Generals Office launch a full scale investigation in State Farm that would take a very detailed look into how they handle auto claims. This is a company that says they use independent company for vehicle evaluations only to discover the company works both sides of the claim. Takes money from State Farm as a vendor and then the 3rd party vendor advertises directly to the state farm customer all in the same report. Does this sound like a arms length transaction to you ? Also it's amazing the layers of management in Florida and the fact that they have no accountability to anyone.

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