Customer Review - State Farm

4.3
Overall Rating
by sandra lee
date 05/27/2011

from california
vehicle mitsubishi/hond
a/subura/ford

Happy w/ service

I use them for car insurance & renter's insurance. When we were completely robbed, they gave us an extremely fair payment. Money doesn't make up for being robbed, but it sure did help. I did provide extensive receipts (I'm anal about record keeping). And, I've never had a problem getting payment when I've been in car accidents. In fact, they gave us a superb payout when one of the cars was totaled in a freeway accident.

Maybe I have a great agent (Walt Rouleau in San Diego). Despite moving all over California, and even back again from Texas, I've stayed w/ them for over 20 years b/c I feel well taken care of & understood by their office.

5.0
Coverage
3.0
Cost
5.0
Customer Service
4.0
Claims

State Farm Ratings »

2.3
Overall Rating
2.6
Coverage
2.4
Cost
2.2
Service
2.2
Claims

Based on 171 reviews - 0 is lowest, 5 is highest
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