state farm Reviews
State Farm Ratings »
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2.4
Overall Rating |
2.7
Coverage |
2.4
Cost |
2.3
Service |
2.3
Claims |
Based on 144 reviews - 0 is lowest, 5 is highest
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InsuranceUSA Rating System
State Farm Reviews »
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1.5
Overall Rating
by Anonymous
from Pennsylvania |
State Farm - not a "good neighbor", denies damage
I have been using State Farm for my car and home for over 12 years. In the spring, our area experienced a freak storm with hail the size of golfballs. |
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N/A
Overall Rating
by Anonymous
from Boynton beach florida vehicle 2011 bmw 328i |
This company sucksState farm is horrible, progressive and geico rock from my past experiences. If you get hit by a state farm customer, expect the cheapest response from state farm. Lawyer up if you want to get what you deserve, they don't even give you a good loaner and nothing in return. At least the repair facility continued... |
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N/A
Overall Rating
by Bob
from Arkansas vehicle 2007 Cadillac DTS |
Reputation and ServiceThe insurance business is complex by nature dealing with both the law of contracts and the law of torts that vary by each state, and there are 50 of them! For these reasons laymen need an insurance agent to advise and help when buying insurance or servicing a claim. Many published insurance complaints continued... |
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N/A
Overall Rating
by Malia Novak
from San Francisco, CA vehicle 2009 Mini Cooper |
Good Luck with your claimLong story short...my car was hit while parked on the street. No exterior damage to the damage was visible except a small dent in the front license plate. (If you live in San Francisco, you know this occurrence is not out of the ordinary.) Apparently the impact was hard enough to crack the radiator, and continued... |
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N/A
Overall Rating
by Anonymous
from greenville sc |
hail damageI had seven roofing companies say my roof was damaged by hail. The estimates ranged from $6500 to $9500. The adjuster that state farm sent out said the damaged totaled $865. I asked for a second adjuster to come out and the second adjuster said the damaged was $965. All the houses in my area have had continued... |
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N/A
Overall Rating
by new home owner
from milledgeville ga vehicle 20003 4 bdrm |
state farm is not your good neighbor!!we recently bought a home from a prior state farm customer, there was a hole in the roof large enough to crawl in/out of, there was also an area in the floor that i ended up falling through. state farm wouldn't even send an adjuster out, they simply (literally) laughed at us and said it was our problem continued... |
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1.0
Overall Rating
by ralph
from vancouver. wa vehicle 2007/Mazd/CZ74D / |
Retired
As you can see, I have been Insured by State Farm Auto Insurance for over 60 years. It has been a great insurance |
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1.0
Overall Rating
by Anonymous
from Oregon |
Team 53 claims adjustorWas in accident with driver insured by State farm. I received a phone call from the claims department requesting insurance information. I phoned the claims adjustor (team 53) with the information my agent gave to me and the adjustor was extremely rude and obnoxious on the phone with me, without cause, continued... |
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1.0
Overall Rating
by Anonymous
from Pennsylvania |
State Farm - Irresponsible and Frustrating
The measure of an insurance company is how well they take care of injured parties in a loss situation. That is their job. That is what they are paid for. |
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N/A
Overall Rating
by Anonymous
from englewood,colo. |
21 years ago21 years ago i had state farm auto insurance, i was hit by a drunk uninsured 19 yr. old. i had to get a lawyer and sue state farm , i settled for a decent sum of money. the last 21 yrs. has been a wild bumpy ride for me , i can't work now but do whatever i can for my sister (who has taken me in) and continued... |


