Customer Review - SafeCo

When you make a claim - find a back-up insurance company

Horror story - Safeco is/was my homeowners insurance company. We have never filed a claim before with any insurance company (homeowners/auto) - in December there was a major freeze in CO and our HVAC malfunctioned and turned-off. Needless to say pipes froze and then exploded upon warming up. We had just purchased the house and still aren't even living there yet. Anyways - we made our claim, dealt with great customer service folks but today we received our claim check to pay the contractors and what else did we get? Well, a notice that they are canceling our homeowners insurance due to the claim that we submitted. We are just in shock over this. Has anyone else had this issue with SafeCo? How is this legal?